Help & Resources Hub

Help & Resources Hub | Black Hat Pixels
Help & Resources

Help & Resources Hub

One place for every guide, care walkthrough, and support article we’ve built to keep your tech armor fresh, clean, and working the way it should.

Start with device maintenance, drill into cleaning and materials, then hit the phone case guides and support articles when you need deeper answers.

Device Maintenance & Care Foundations

Start here if you want a complete cleaning routine for your phone and gear — from weekly deep cleans to everyday “don’t ruin your stuff” basics.

Device Maintenance
Deep Cleaning Weekly: Ultimate Device Maintenance Guide
Step-by-step deep-cleaning protocol so your phone, case and microfiber tools stay in pro-level shape without damaging seals, coatings or ports.
Open guide
Material Care
Material Care Guide: Silicone, TPU & Hard Plastic Mastery
Learn exactly how to clean and care for silicone, TPU and hard plastic so you don’t crack, warp or prematurely age your favorite case.
Read material guide
Microfiber Mastery
Ultimate Microfiber Maintenance Protocol
The playbook for washing, drying and rotating microfiber cloths so they keep lifting grime instead of grinding micro-scratches into your screen.
View microfiber protocol

Cleaning & Clear Case Yellowing

If your case is grimy, cloudy, or starting to yellow, these guides walk you through safe cleaning methods and what you can realistically fix versus replace.

Cleaning Basics
Phone Case Cleaning Guide
Fast, safe cleaning recipes for silicone, TPU, clear and hard plastic cases using real-world tools — no gimmicks, no case-killing hacks.
View cleaning steps
Clear Case Care
Clear Case Yellowing Guide
Why clear cases turn yellow, what’s just surface staining versus deep polymer damage, and how to slow yellowing on your next clear case.
Fix or prevent yellowing

Phone Case Longevity, Materials & Scratch Fixes

Dial in the right material, keep your case alive longer, and understand when a scratch can be buffed out — and when it’s time to retire the armor.

Longevity
Phone Case Longevity Guide
Habits, environments and cleaning moves that either destroy cases early or help them go the distance — with real-world timelines and expectations.
Make your case last
Materials
Phone Case Materials Guide
Silicone vs TPU vs polycarbonate vs hybrid frames — how each material behaves, protects, and ages so you choose the right armor for your lifestyle.
Compare case materials
Scratch & Scuff Fixes
Phone Case Scratch Removal Guide
How to handle light scuffs, deeper gouges and clouded zones without making things worse — plus the line where replacement is the smarter move.
Fix scratches safely

MagSafe® & Wireless Charging Guides

Understand magnets, coils and real-world compatibility so your charging setup actually works — no mystery slow-downs, no overheating surprises.

MagSafe® 101
MagSafe® Guide: How It Works & Compatibility
Breaks down how MagSafe® actually works, what “compatible” really means, and how case thickness, magnets and alignment change your experience.
Read MagSafe® guide
Charging Strategy
MagSafe® vs Wireless Charging Guide
Side-by-side breakdown of MagSafe® versus standard Qi wireless so you know which to use, when to plug in, and how to avoid wasted charge time.
Compare charging options

Wallpapers, FAQ & Support

Grab matching digital wallpapers, check fast answers to common questions, or jump straight into shipping, returns and policy details.

Wallpapers
Premium Digital Wallpapers
Download high-impact digital wallpapers that match the energy of your case and keep your lockscreen on-brand with your armor.
Browse wallpapers
FAQ
Frequently Asked Questions
Quick answers about orders, shipping, case types, compatibility and what makes this armor different from the usual big-box options.
Read FAQs
Support • Shipping
Shipping & Delivery
Timelines, carriers, tracking expectations and how free U.S. shipping works so you know exactly when your case squad lands.
View shipping info
Support • Returns
Returns & Refunds
How returns work, what’s eligible, and how we handle misprints or issues so you’re never guessing about your options.
Review returns policy
Legal
Terms of Service & Legal Disclaimer
The official legal rundown of how the site, orders and content work — written in plain language with all the required fine print.
View terms & legal
Legal
Privacy Policy
How your data, analytics and order info are handled, stored and protected when you move through the site or place an order.
Read privacy policy
Support
Contact Black Hat Pixels
Need a human? Reach out for order help, collaboration questions or anything that isn’t covered in the guides and FAQ.
Contact support
These guides are built around real-world testing, not generic blog filler. When we update materials, charge tech or case construction, we update the playbooks here too so you’ve always got the latest intel.