Privacy Policy

Privacy Policy

Effective Date: August 26, 2025
Website: www.blackhatpixels.com
Business Name: Black Hat Pixels (dba of The Legacy LLC)
Parent Company: The Legacy LLC

1. Overview

Black Hat Pixels, a division of The Legacy LLC ("we," "our," "us"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our custom printing services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when:

  • Creating an account or making a purchase
  • Subscribing to our newsletter or marketing communications
  • Contacting customer support
  • Submitting custom design requests
  • Participating in surveys, contests, or promotions

Personal Information Includes:
• Name, email address, phone number
• Billing and shipping addresses
• Payment information (processed securely)
• Custom design files and artwork

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website and search terms
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

🛒 Order Processing

Fulfill orders, process payments, and provide customer service

📧 Communication

Send order updates, marketing emails, and respond to inquiries

🎨 Custom Services

Create and produce custom designs and personalized products

📊 Analytics

Improve website functionality and user experience

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers

  • Payment Processors: Secure payment processing (credit card information is not stored on our servers)
  • Fulfillment Partners: Print-on-demand services for order production and shipping
  • Email Services: Marketing and transactional email delivery
  • Analytics Providers: Website performance and user behavior analysis

Legal Requirements

We may disclose information when required by law, court order, or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our Terms of Service

5. Data Security

We implement appropriate security measures to protect your personal information:

Security Measures Include:

  • SSL encryption for data transmission
  • Secure servers and data storage
  • Regular security audits and updates
  • Limited access to personal information
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Cookie Type Purpose Duration
Essential Website functionality and security Session/Persistent
Analytics Website performance and usage statistics Up to 2 years
Marketing Personalized advertising and retargeting Up to 1 year

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Your Rights Include:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Limit how we process your information

To exercise these rights, contact us at privacy@blackhatpixels.com

8. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Provide ongoing customer service

Account information is retained until you request deletion or close your account. Order history may be retained for tax and legal compliance purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct

10. Children's Privacy

Age Restriction: Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Marketing Communications

We may send you marketing emails about new products, special offers, and company updates. You can:

  • Opt-out using the unsubscribe link in emails
  • Update your communication preferences in your account
  • Contact us directly to modify your preferences

Note: You cannot opt-out of transactional emails related to your orders or account.

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising privacy rights

Note: Black Hat Pixels does not sell personal information to third parties.

14. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our website
  • Update the "Effective Date" at the top
  • Notify you of material changes via email or website notice
  • Obtain consent for significant changes where required

Privacy Questions?

Black Hat Pixels Privacy Team
A division of The Legacy LLC
Email: privacy@blackhatpixels.com
Phone: +1 (555) BHP-PRIV
Website: www.blackhatpixels.com

We're committed to protecting your privacy and will respond to inquiries within 48 hours.

Last updated: August 26, 2025 | © 2025 The Legacy LLC. All rights reserved.